Guys my byte account is not working

I need help with my account I contacted support and they don’t understand my problem I try tell me down my problem but they seems to understand can someone help me i’ve been locked out of my account because I don’t know it disconnected from my Apple account I’m trying to get back in and see if they could help me It’s still up no I’m not lying it’s still up and I can’t get access to my account

Same thing happened to me yesterday. I just made a new account.

ohh? thats weird